Bluebay Grand Esmeralda Hotel Playa del Carmen, Playa del Carmen ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

BlueBay Grand Esmeralda is a 5-star all-inclusive resort located on the Caribbean coast in Playa del Carmen, Mexico. This hotel spans 445 acres and is characterized by a blend of modern design and Mayan architectural influences. Guests will find a private beach and extensive amenities suitable for both families and couples.

Location

BlueBay Grand Esmeralda is located approximately 9.5 miles from Aeropuerto de Playa del Carmen, making it easily accessible. The surrounding area is known for its natural beauty and is a short drive from attractions like the eco-park of Xcaret and the Mayan ruins of Tulum.

Rooms

The hotel offers 979 spacious and elegantly designed rooms distributed across 8 buildings. Each room, sized at 36 m², features options including two Queen beds or one King Size bed, and their terraces provide views of gardens or the ocean. Deluxe accommodations, such as the Jacuzzi View, cater to couples with private terraces featuring jacuzzis for relaxation.

Eat & Drink

Guests can enjoy a wide variety of culinary experiences at six restaurants, including an international buffet and specialty dining options. The Festival restaurant serves breakfast, lunch, and dinner, while Don Isi offers authentic Mexican dishes. The hotel also features several bars, like Columpios, known for its unique hanging seats.

Leisure & Business

The resort boasts three swimming pools, each with separate children's sections, and extensive gardens with footpaths. A full-service gym and various sports facilities, including tennis courts, cater to active guests. Additionally, event spaces are available for business meetings and special occasions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

35 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

35 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

35 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen 6.2 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 8.9 mi

Cancun (CUN) 28.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious French Cuisine!

Dining at the French restaurant was a highlight of my stay; the a la carte menu featured exquisite dishes that were beautifully presented and flavorful.view full review

Invigorating Pools

The swimming pools were perfect for relaxation, offering a refreshing escape with just the right balance of sun and shade.view full review

Well-Equipped Gym

I enjoyed the gym facilities; it had modern equipment and plenty of options for a good workout.view full review

Spacious and Comfortable

The room I stayed in was generously sized, providing ample space for relaxation and comfort after a long day.view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers

Sports & Fitness

Fitness center
Wind surfing
Snorkeling
Tennis court
Pool tables
Table tennis

Services

Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Garden area
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Museums

Zona Arqueologica Tulum

3000 ft

Events

Salon Tres Rios I

4200 ft

Punta Bete

2.1 mi

Punta Venado

2.7 mi

Calle Xcalacoco North of Playa del Carmen

Playa

2.5 mi

Beach

Xcalacoco

2.8 mi

Golf Course

El Camaleon Golf Course

11.5 mi

Nearby

Museums

Zona Arqueologica Tulum

3000 ft

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

8.8/10

Great

Rooms

9.0

Location

8.7

Service

9.0

Dining

8.7

4/5 based on 13784 review

#98 of 332 hotels in Playa del Carmen based on Tripadvisor

Jenny

United States of America, March 2024

8.8/10

The hotel was a delightful surprise with its super cold AC, impeccably clean rooms that were spacious although lacking a spa-like ambiance. The golf cart service was a nice touch, and the staff genuinely cared about providing excellent service.

Rooms

9.0

The rooms were kept very clean and spacious, and the AC was super cold.

Service

9.0

The staff provided good customer service and went above and beyond to ensure we were well taken care of.

Location

8.0

The hotel is like a bazaar, spread over a big area, and offers convenient access to the beach and various dining options.

Dining

9.0

The dining experience was exceptional, with a variety of delicious food options including fish and meat dishes.

Facilities

9.0

The hotel facilities were fantastic, offering everything from room service to car hire to tours and ticket assistance.

Julius

United States of America, July 2023

9.2/10

The hotel offers a lovely balcony view towards the archery station and a garden view. The rooms are cleaned daily and the minibar is stocked daily. The service is exceptional with a dedicated team providing excellent care and assistance at both check-in and check-out. The location is nestled in beautiful gardens and near the beach. The dining experience is delightful, especially on the egg station, serving an abundance of delicious food. The facilities are top-notch, offering everything you need for a comfortable stay.

Rooms

9.0

The rooms with balcony views were impeccably clean and offered a relaxing garden view.

Service

9.0

The staff went above and beyond to ensure our stay was exceptional.

Location

9.0

The hotel is perfectly situated in beautiful gardens and close to the beach, offering a serene environment.

Dining

9.0

The dining experience was outstanding, especially with a variety of delicious options served on the egg station.

Facilities

10.0

The facilities are modern and well-maintained, providing a luxurious experience for guests.

Francis

United Kingdom, April 2023

8.8/10

I couldn't have asked for a better stay! The hotel offers a pleasant combination of modern comfort and inviting ambiance. The staff is attentive and ensures a memorable experience. However, the dining options left a bit to be desired. The location is ideal for exploring the surroundings, and the facilities are top-notch.

Rooms

9.0

The rooms are spotless, and the daily cleaning service was a nice touch. They have everything you need for a comfortable stay, including a well-stocked minibar and luxurious massage beds.

Service

9.0

The staff goes above and beyond to ensure you have everything you need. From check-in to check-out, you feel well taken care of. The golf cart service adds a touch of luxury to getting around the property.

Location

9.0

The hotel is conveniently located by the beach, making it easy to enjoy the sun and sand. You can explore the nearby attractions on foot, and the lush gardens add to the serene atmosphere.

Dining

8.0

The dining experience was satisfactory, with a variety of delicious options at the egg station. However, a few more hot dishes would have enhanced the overall experience.

Facilities

9.0

The facilities are impressive, providing everything you need for a relaxing stay. Whether you want to unwind by the pool or enjoy a meal at the restaurant, you'll find it all within reach.