The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Buffets!
“The all-inclusive buffet meals were good, offering a wide selection of dishes that catered to all tastes.” view full review
Stunning Views!
“Our king deluxe ocean view room was spacious and beautifully appointed, providing amazing views of the ocean.” view full review
Fun Entertainment!
“I enjoyed the evening entertainment, which included vibrant dancing and engaging activities, making our nights lively.” view full review
Good Gym Space!
“The gym was adequate for my workout routine, with a decent range of equipment suitable for different fitness levels.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Table tennis
Services
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Jacuzzi
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Show more
Location
Carretera Federal Chetumal, Playa Del Carmen, Mx,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
Map view
Carretera Federal Chetumal, Playa Del Carmen, Mx,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
City landmarks
Museum
Zona Arqueologica Tulum
900 m
Event hall
Salon Tres Rios I
1.3
km
Punta Bete
3.4
km
Punta Venado
4.4
km
Calle Xcalacoco North of Playa del Carmen
Playa
4.0
km
Beach
Xcalacoco
4.6
km
Golf Course
El Camaleon Golf Course
18.6
km
Nearby
Museum
Zona Arqueologica Tulum
900 m
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
9.0
Location
8.7
Service
9.0
Dining
8.7
Guest reviews
8.8/10
based on 9 reviews
4/5
based on 13784 reviews
7.2
7.2/10 based on 952 reviews
#98 of 332 hotels in Playa del Carmen based on Tripadvisor
Jenny
United States,
March
2024
8.8/10
The hotel was a delightful surprise with its super cold AC, impeccably clean rooms that were spacious although lacking a spa-like ambiance. The golf cart service was a nice touch, and the staff genuinely cared about providing excellent service.
Rooms
9.0
The rooms were kept very clean and spacious, and the AC was super cold.
Service
9.0
The staff provided good customer service and went above and beyond to ensure we were well taken care of.
Location
8.0
The hotel is like a bazaar, spread over a big area, and offers convenient access to the beach and various dining options.
Dining
9.0
The dining experience was exceptional, with a variety of delicious food options including fish and meat dishes.
Facilities
9.0
The hotel facilities were fantastic, offering everything from room service to car hire to tours and ticket assistance.
Julius
United States,
July
2023
9.2/10
The hotel offers a lovely balcony view towards the archery station and a garden view. The rooms are cleaned daily and the minibar is stocked daily. The service is exceptional with a dedicated team providing excellent care and assistance at both check-in and check-out. The location is nestled in beautiful gardens and near the beach. The dining experience is delightful, especially on the egg station, serving an abundance of delicious food. The facilities are top-notch, offering everything you need for a comfortable stay.
Rooms
9.0
The rooms with balcony views were impeccably clean and offered a relaxing garden view.
Service
9.0
The staff went above and beyond to ensure our stay was exceptional.
Location
9.0
The hotel is perfectly situated in beautiful gardens and close to the beach, offering a serene environment.
Dining
9.0
The dining experience was outstanding, especially with a variety of delicious options served on the egg station.
Facilities
10.0
The facilities are modern and well-maintained, providing a luxurious experience for guests.
Francis
United Kingdom,
April
2023
8.8/10
I couldn't have asked for a better stay! The hotel offers a pleasant combination of modern comfort and inviting ambiance. The staff is attentive and ensures a memorable experience. However, the dining options left a bit to be desired. The location is ideal for exploring the surroundings, and the facilities are top-notch.
Rooms
9.0
The rooms are spotless, and the daily cleaning service was a nice touch. They have everything you need for a comfortable stay, including a well-stocked minibar and luxurious massage beds.
Service
9.0
The staff goes above and beyond to ensure you have everything you need. From check-in to check-out, you feel well taken care of. The golf cart service adds a touch of luxury to getting around the property.
Location
9.0
The hotel is conveniently located by the beach, making it easy to enjoy the sun and sand. You can explore the nearby attractions on foot, and the lush gardens add to the serene atmosphere.
Dining
8.0
The dining experience was satisfactory, with a variety of delicious options at the egg station. However, a few more hot dishes would have enhanced the overall experience.
Facilities
9.0
The facilities are impressive, providing everything you need for a relaxing stay. Whether you want to unwind by the pool or enjoy a meal at the restaurant, you'll find it all within reach.