Bluebay Grand Esmeralda, Playa del Carmen ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

BlueBay Grand Esmeralda is a 5-star all-inclusive resort located in Playa del Carmen, renowned for its stunning Caribbean coast. The hotel spans 200 hectares, harmoniously blending Mayan architecture with modern amenities. It is an ideal destination for families, couples, and business travelers seeking a tropical escape. Guests can enjoy both relaxation and various activities in this picturesque setting.

Location

Situated in the vibrant Riviera Maya, the hotel is just 15 km from Aeropuerto de Playa del Carmen. Guests have easy access to local attractions, including the archeological eco-park of Xcaret, Cozumel's coral reefs, and the Mayan ruins of Tulum. The resort's location enhances the overall experience, allowing for exploration of the surrounding natural beauty and cultural heritage.

Rooms

The hotel features 979 spacious rooms, designed for comfort and elegance. Options include the Deluxe Garden View and Deluxe Ocean View rooms, each offering distinct views and modern furnishings. Select accommodations come with private terraces that provide vistas of the gardens or sea. A unique Swim Up Suite, perfect for families, includes additional space and amenities for a comfortable stay.

Eat & Drink

BlueBay Grand Esmeralda offers a variety of dining experiences across its six restaurants. Guests can indulge in global cuisines, including Mexican, Italian, and French, providing a rich culinary journey. The buffet options cater to every palate, while several bars serve crafted cocktails and beverages. Unique themed dinners and casual poolside snacks add to the diverse dining atmosphere.

Leisure & Business

The resort hosts three swimming pools with designated children's areas, ensuring fun for all ages. A fully equipped gym allows guests to maintain their fitness routines while on vacation. The hotel also features organized entertainment, including themed shows, sports activities, and a Mini Club for children. For business needs, versatile spaces are available for meetings and special events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Ocean View

Max:

2 persons

35 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe Garden View

Max:

2 persons

35 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Deluxe Partial Ocean View

Max:

2 persons

35 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 9.9 km

Airports

Aeropuerto de Playa del Carmen (PCM) 14.4 km

Cancun (CUN) 46.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets!

The all-inclusive buffet meals were delightful, offering a wide selection of dishes that catered to all tastes.view full review

Stunning Views!

Our king deluxe ocean view room was spacious and beautifully appointed, providing breathtaking views of the ocean.view full review

Fun Entertainment!

I enjoyed the evening entertainment, which included vibrant dancing and engaging activities, making our nights lively.view full review

Good Gym Space!

The gym was adequate for my workout routine, with a decent range of equipment suitable for different fitness levels.view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Table tennis

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Garden area
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Museum

Zona Arqueologica Tulum

900 m

Event hall

Salon Tres Rios I

1.3 km

Punta Bete

3.4 km

Punta Venado

4.4 km

Calle Xcalacoco North of Playa del Carmen

Playa

4.0 km

Beach

Xcalacoco

4.6 km

Golf Course

El Camaleon Golf Course

18.6 km

Nearby

Museum

Zona Arqueologica Tulum

900 m

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

8.8/10

Great

Rooms

9.0

Location

8.7

Service

9.0

Dining

8.7

4/5 based on 13784 reviews

#98 of 332 hotels in Playa del Carmen based on Tripadvisor

Jenny

United States, March 2024

8.8/10

The hotel was a delightful surprise with its super cold AC, impeccably clean rooms that were spacious although lacking a spa-like ambiance. The golf cart service was a nice touch, and the staff genuinely cared about providing excellent service.

Rooms

9.0

The rooms were kept very clean and spacious, and the AC was super cold.

Service

9.0

The staff provided good customer service and went above and beyond to ensure we were well taken care of.

Location

8.0

The hotel is like a bazaar, spread over a big area, and offers convenient access to the beach and various dining options.

Dining

9.0

The dining experience was exceptional, with a variety of delicious food options including fish and meat dishes.

Facilities

9.0

The hotel facilities were fantastic, offering everything from room service to car hire to tours and ticket assistance.

Julius

United States, July 2023

9.2/10

The hotel offers a lovely balcony view towards the archery station and a garden view. The rooms are cleaned daily and the minibar is stocked daily. The service is exceptional with a dedicated team providing excellent care and assistance at both check-in and check-out. The location is nestled in beautiful gardens and near the beach. The dining experience is delightful, especially on the egg station, serving an abundance of delicious food. The facilities are top-notch, offering everything you need for a comfortable stay.

Rooms

9.0

The rooms with balcony views were impeccably clean and offered a relaxing garden view.

Service

9.0

The staff went above and beyond to ensure our stay was exceptional.

Location

9.0

The hotel is perfectly situated in beautiful gardens and close to the beach, offering a serene environment.

Dining

9.0

The dining experience was outstanding, especially with a variety of delicious options served on the egg station.

Facilities

10.0

The facilities are modern and well-maintained, providing a luxurious experience for guests.

Francis

United Kingdom, April 2023

8.8/10

I couldn't have asked for a better stay! The hotel offers a pleasant combination of modern comfort and inviting ambiance. The staff is attentive and ensures a memorable experience. However, the dining options left a bit to be desired. The location is ideal for exploring the surroundings, and the facilities are top-notch.

Rooms

9.0

The rooms are spotless, and the daily cleaning service was a nice touch. They have everything you need for a comfortable stay, including a well-stocked minibar and luxurious massage beds.

Service

9.0

The staff goes above and beyond to ensure you have everything you need. From check-in to check-out, you feel well taken care of. The golf cart service adds a touch of luxury to getting around the property.

Location

9.0

The hotel is conveniently located by the beach, making it easy to enjoy the sun and sand. You can explore the nearby attractions on foot, and the lush gardens add to the serene atmosphere.

Dining

8.0

The dining experience was satisfactory, with a variety of delicious options at the egg station. However, a few more hot dishes would have enhanced the overall experience.

Facilities

9.0

The facilities are impressive, providing everything you need for a relaxing stay. Whether you want to unwind by the pool or enjoy a meal at the restaurant, you'll find it all within reach.